top of page

Store Policy

Customer Care

Customer satisfaction is our ultimate priority. We are committed to excellence ensuring that our customers go through the magical experience we aim to provide. Our customer care team is available to assist you with all your concerns.

​

Click Here to be redirected to our contacts page.

Open Box Policy

In an effort to minimize shipping costs, we offer an environmentally friendly option of combining multiple orders to reduce the amount of shipping materials and fees. All open boxes must be paid in full excluding shipping. 

​

Shipping prices are calculated based on the total weight and size of your package, as well as your location or place of delivery. Hello Empress Inc reserves the rights to not be responsible for any import, customs, or international taxations that may accrue to our international shoppers. 

Once a box is closed, a separate invoice of shipping fees will be sent for payment to close out your box. Only once shipping is paid for, will your orders ship. 

​

By applying Code OPENBOX you understand, and accept the terms and conditions listed herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. HELLO EMPRESS INC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if HELLO EMPRESS INC believes that customer conduct violates applicable law or is harmful to the interests of HELLO EMPRESS INC and its subsidiaries.

Privacy & Safety

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. HELLO EMPRESS INC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if HELLO EMPRESS INC believes that customer conduct violates applicable law or is harmful to the interests of HELLO EMPRESS INC and its subsidiaries.

Copyrights and Trademarks

All content appearing on this Web site is the property of HELLO EMPRESS INC.
Copyright © 2021 HELLO EMPRESS INC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2021 HELLO EMPRESS INC. All rights reserved.

​

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by HELLO EMPRESS INC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of HELLO EMPRESS INC or any third party, except as expressly granted herein.

Payment Methods

- Credit / Debit Cards
- Offline Payments

Payment Methods
bottom of page